Question 1

How does ordering work?

Accepted Answer

Add items to your cart, choose your variants and quantities, then move through the demo checkout. In this portfolio demo nothing is charged and no order is created.

Question 2

What payment methods do you accept?

Accepted Answer

A real FreshCart store would accept major credit cards, digital wallets and buy-now-pay-later. This demo shows the payment interface only — no card data is collected or sent anywhere.

Question 3

How long does delivery take?

Accepted Answer

Fictional demo timelines: Standard 4–7 business days, Express 1–2 business days, Free Delivery 5–8 business days.

Question 4

Can I return an item?

Accepted Answer

Our fictional demo policy allows returns within 30 days of delivery on unused items in original packaging.

Question 5

How do I track my order?

Accepted Answer

After the demo checkout you'll get a fictional order number and can open the demo tracking timeline from the confirmation page.

Question 6

Do you offer free shipping?

Accepted Answer

In this demo, Free Delivery unlocks on orders over $100 before tax. It is fictional demo content, not a real offer.

Question 7

How do I use a coupon?

Accepted Answer

Enter a demo code in the cart summary. Try FRESH10, SAVE20 or WELCOME15 — all three are demo-only codes.

Question 8

Can I change my order?

Accepted Answer

A real store would allow changes before fulfilment begins. Nothing is stored here, so you can simply edit your cart.

Question 9

What happens if an item is unavailable?

Accepted Answer

Out-of-stock demo products are marked on the product card and cannot be added to the cart.

Question 10

How do product variants work?

Accepted Answer

Variants such as size, colour, storage, shade or finish are shown only where they apply. Selecting one can update the demo price and availability.

Question 11

Do you offer gift cards?

Accepted Answer

Gift card denominations are shown for design purposes. Gift card purchase is not available in this portfolio demo.

Question 12

Is this a real online store?

Accepted Answer

No. This website is a portfolio demo created by Lutfur Digital Studio. Every product, price, review, policy and order is fictional and no purchase can be made.